How Omnichannel Makes Customer Service Better
Today, customers have many channels available to them when it comes to contacting businesses, from...
Read MoreCategory: Omnichannel Retailing
Why It’s So Important to Nail Customer Fulfillment
“In retail, the sale isn’t the end point of customer conversion. In today’s omnichannel...
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Are Retailers Disconnected With What Shoppers Really Want?
In a Fast Company article I read recently, the writer was expressing her frustration with the...
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Want to Crush BOPIS in 2019? Do These 7 Things!
As you know, e-commerce continues to change the shopping landscape, compelling retailers to...
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How to Make Your Outdoor Gear Shop Stand Out From the Rest
According to Forbes, about 50% of the U.S. population participates in outdoor activities every...
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This is What it Takes to be an Omnichannel Retailer
From large big box chains to mom and pop stores, many retailers are improvising when it comes to...
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6 Ways to Increase Sales Using Omnichannel
As you may know, the rate of retail store closures skyrocketed in 2017. The trend has stayed the...
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Stop Obsessing About E-commerce Sales and Focus on This
Web-influenced sales are a big deal. Just look at the stats for two major retailers below: 45% of...
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The Growing Importance of Personalization in Retail
While some retailers excel at greeting customers by name and acting as their personal advisor,...
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Are You Giving Shoppers What They Want?
Today’s consumers have high expectations. They demand speed and convenience. They turn to...
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6 Ways Omnichannel Marketing Is a Foolproof Way To More Sales
Your customers aren’t spending time on just one channel, so why would you put all your marketing...
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8 Effective Ways to Optimize Your Mobile Checkout
According to Smashing Magazine, “Smartphones consistently receive fewer conversions than...
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